PetSmart 20% Off Promo Codes

Frequently Asked Questions (FAQ) about PetSmart

Are there any coupons for PetSmart?

Yes! You can find PetSmart coupons in several places, including:

You can also check the PetSmart coupon page for an updated, curated selection of the current coupons, promo codes, sales and deals. The type of coupons PetSmart offers varies, but you'll often find discounts for your first PetSmart Autoship purchase, a certain percentage off when you spend a certain amount as well as offers for specific types of products. Plus, keep an eye out for cash back offers for PetSmart.

How do I get PetSmart coupons?

One of the best ways to get PetSmart coupons is to sign up for Treats, their free loyalty program. As a member, you can elect to get special offers via email and/or text.

Alternatively, you can check the PetSmart website homepage, which typically advertises current deals. On the website, you can also click on “deals” on the top menu bar to navigate to a page listing the current deals for the day or month. In addition, you can keep an eye on the PetSmart Facebook, Twitter and Instagram accounts for special offers.

For a curated collection of current deals, you can visit the coupon page. You can also install our Deal Finder browser extension to have coupon codes and offers from PetSmart and your other favorite retailers applied automatically to your cart at checkout.

How do I use a PetSmart promo code online?

To use a PetSmart promo code, go to your digital cart. Enter the code in the box labeled “promo code” and then hit “apply.”

Is there a PetSmart rewards program?

Yes! The PetSmart rewards program is called Treats. The program is free to join, and lets you earn points for every dollar you spend at PetSmart. In addition to earning points on product and service purchases, you can get points for donating to PetSmart charities. You can redeem your points on PetSmart products and services.

As a member of the PetSmart rewards program, you also get a free gift on your pet’s birthday and one free Doggie Day Camp session when you buy 10.

How do I get PetSmart free shipping?

You get free standard shipping when you spend $49 or more on qualifying items. If your order is eligible, you’ll unlock free shipping automatically — no promo code needed.

Does PetSmart ever have sales?

Like many stores, PetSmart often runs sales holidays like Memorial Day, Labor Day and Presidents Day. PetSmart typically hosts one of its best sales of the year on Black Friday, when it offers discounts of up to 60%.

Does PetSmart have free store pickup?

Yes; PetSmart offers both in-store and curbside pickup for free. To place an order for in-store or curbside pickup, shop for in-stock items on the website or app and select the “Buy & Pickup” option. Choose your local store and check out as normal.

When your order is ready, you will get an email alert. At the store, you have the option to go inside and pick up your order from a register. Alternatively, you can park outside and have a sales rep bring your order to your vehicle. To let the staff know you’ve arrived, you can call the store or select the “I’m here” option using the PetSmart app.

Does PetSmart have coupons for grooming?

PetSmart typically offers 10% off grooming on Tuesdays for seniors and members of the military. It also sometimes runs special offers on grooming for new customers and on specific breeds of dogs. Check the grooming section of the PetSmart website for the latest offers.

Does PetSmart have a Black Friday sale?

Yes! The PetSmart Black Friday sale is one of its biggest sales of the year. On Black Friday, the retailer has traditionally offered deals of up to 60% off.

Founded in Phoenix, Arizona, in 1986, PetSmart is a leading pet retailer in the U.S. specializing in pet products and services. The retailer stocks more than 10,000 products, including food, treats and supplies for dogs, cats, lizards, birds and other small pets.

In addition to pet supplies, Petco offers a range of professional services, including grooming, training, pet sitting and Doggie Day Camp. PetSmart also offers in-store adoption events and partners with thousands of animal welfare organizations to connect adoptable animals with new owners. The company operates 1,600+ PetSmart stores in the U.S. and Canada.

Return Policy
PetSmart provides full refunds on the cost of an item returned within 60 days of purchase. To make a return in-store, bring the item in its original packing with the receipt, shipping confirmation or packing slip as proof of purchase.

Alternatively, you can return an item by mail using the return shipping label provided. Note that you must cover your own shipping costs for mail-in returns.

If you don’t have a receipt or are making a return after 60 days, PetSmart may issue a store credit for the most recent sale amount.

PetSmart Free Shipping
PetSmart offers standard shipping on qualified orders of $49 or more. You'll get free shipping automatically once you add at least $49 in qualifying items to your cart.

Loyalty Program
The PetSmart free loyalty program is called PetSmart Treats. Treats lets members earn points on qualifying products and services purchased from PetSmart stores, the PetSmart website or the PetSmart app. In addition, Treats allows members to earn points for donating to PetSmart charities. Points can be redeemed for products and pet services.

The program hooks up members with one free Doggie Day Camp session for every 10 sessions purchased, plus exclusive deals and discounts. In addition, Treats gives members a surprise gift on their pet’s birthday.

Price Matching
PetSmart will match prices in-store if you present proof of an identical product at a competitor's store or website at a lower price. PetSmart stores will also price match their own website, as long as the identical product is in stock.

Note that PetSmart offers price matching only on regular-price items. The retailer does not price match on sales; buy one, get one discounts; clearance items; or for products purchased on Amazon, eBay and auction sites.

Birthday Discounts
PetSmart offers a free gift to members of their Treats loyalty program on their pet’s birthday.

Store Pickup
PetSmart offers both in-store and contact-free curbside pickup on qualifying online orders. To place an order for curbside pickup, select “in-store pickup” and choose your local store.

In most cases, you can pick up your order the same day or the following day if all items are in stock. Once your order is ready, you will receive an email alert.

When picking up the order, you can head inside the store and go to a register to have a sales rep retrieve your order. Alternatively, if you prefer contactless curbside pickup, you can wait inside your vehicle in the parking lot. Once you are parked, you can let the store know you have arrived by phone call or via the PetSmart app. Once you’ve alerted the store, a sales rep will bring your order out and load it into your vehicle.

Customer Service
PetSmart’s customer service department can be reached by telephone at 888-839-9638. Representatives are available from 8 a.m. to 9 p.m. ET.

Customer service can also be reached via email. To contact PetSmart customer service via email, click the “help” button on the menu bar and click “Contact Us.” From there, you will be directed to select a subject and fill out an email contact form with your message.