Hotels.com 20% Off Promo Codes

Frequently Asked Questions (FAQ) on Hotels.com

What is Hotels.com?
Hotels.com is an online travel agent that lets you book accommodation at properties around the world.

Who Owns Hotels.com?
Hotels.com is owned by Expedia Inc., the parent company of Expedia.com, Vrbo, Travelocity, Orbitz, Hotwire and others.

Does Hotels.com have free cancellation?
Hotels.com partners with hundreds of thousands of hotels that offer free cancellation options, but policies may vary from property to property. To find listings with free cancellation, filter your search by the “free cancellation” option and be sure to double-check the property’s policy.

How does the Hotels.com price guarantee work?
The Hotels.com price guarantee promises to match lower rates listed publicly by their competitors or on Hotels.com. To be eligible for a price match, the listing must be for the same accommodation option at the same property on the same dates.

If you find a better rate after you booked via Hotels.com, you can submit a price match request. If your price match is approved and your booking is refundable, Hotels.com will refund you the difference immediately. If your booking is non-refundable, the site will refund you the price difference in the form of a Hotels.com coupon for a future stay.

How do I earn free reward nights with Hotels.com?
To earn free reward nights, join the free Hotels.comRewards program. As a member, you’ll earn one “stamp” for every night you stay with a Hotels.com property. Earn 10 stamps to get one reward night, which will be the average value of those 10 stays.

Once you have a reward night, you can redeem it by searching for properties on Hotels.com, filtering your results by “Hotels.comRewards” and choosing “Redeem reward nights” to view participating properties. At checkout, choose “Apply a coupon or Hotels.com® Rewards” to redeem.

Where can I find Hotels.com coupons?
Check ’s collection of Hotels.com coupons for a curated selection of the latest deals and promo codes. You can also download our browser extension, Deal Finder, to have coupon codes applied automatically when you check out at Hotels.com and your other favorite companies.

How do I use a Hotels.com promo code?
After choosing a property, click “Pay online” to check out. Select “Apply a coupon”, enter the promo code into the box and hit “Apply”.

Does Hotels.com have gift cards?
It does! Hotels.com offers gift cards in dominations from $10 - $2,000 with no expiration date. Note that gift cards may only be used towards bookings on Hotels.com/gc, which includes a slightly smaller pool of 200,000 properties.

Does Hotels.com include vacation rentals?
Yes! Hotels.com features thousands of vacation rentals ranging from apartments and city homes to outdoor escapes and cottages.